FAQ

What is this website/service about?
- Our product aims to provide you with healthy, shiny looking skin and hair.
How do I contact customer support?
- You can reach our customer support team by providing contact details or link to the contact page.
Is my personal information safe?
- Yes, we take the security and privacy of your personal information seriously. Our website follows industry-standard security protocols to keep your data safe.

How do I place an order?
- To place an order, simply add PumpkinVera to your cart, enter all neccessary details and place your order!
What payment methods do you accept?
- We accept all forms of payment including credit cards, paypal, apple pay, etc.
Is my payment secure?
- Yes, we use secure payment gateways to process transactions, ensuring your payment details are protected.
Can I cancel or modify my order after it's placed?
- It depends on the status of your order. Please contact our customer support team for assistance with order modifications or cancellations.

Where do you ship to?
- We currently ship to all places in the United States.
What are the shipping costs?
- Shipping costs may vary based on the destination and the weight of the package. You can view the shipping fees during the checkout process.
How long does delivery take?
- Delivery times depend on your location and the shipping method chosen. Estimated delivery times will be provided during the checkout process.

I'm experiencing technical problems with the website. What should I do?
- If you encounter any technical issues, try clearing your browser cache and cookies first. If the problem persists, contact our support team for further assistance.
Does your website use cookies?
- Yes, our website uses cookies to enhance your browsing experience. You can refer to our Privacy Policy for more details.

Can I provide feedback or suggestions?
- Absolutely! We value your feedback and suggestions. Leave us a review and please use our contact form to send us your thoughts.